Customer Service Representative for a Railway Company — Concentrix Paramaribo — Paramaribo

Concentrix is looking for customer service representatives for a railway company, based in Paramaribo. In this full-time role you will support travellers with questions about schedules, tickets and travel conditions. You are the trusted face of service, ensuring every customer is helped accurately and kindly. You will handle incoming questions by phone, chat and email, resolve complaints professionally and keep records accurate. Together with your team you will aim for high customer satisfaction and smooth handling. We are looking for candidates with excellent Dutch, strong communication skills and a customer-focused attitude. Experience in a service environment is welcome but not required. Apply via SuriCareer.com and become part of the Concentrix team.